Do you ship internationally?
How to track my order ?
How long does it take for an order to arrive?
I received a tracking number but it hasn't been updated-What should i do?
Will my order be shipped in one package?
The package is being delivered by the carrier but I wasn't at home, what should I do?
I haven't received my items - Whom should I contact?
Why is my order late?
What methods of payment do you accept?
Can I get a price adjustment on my item?
Why did the price change on checkout?
Do I have to pay import taxes/duties on an international order?
Will I be charged Sale tax on my order?
My payment was declined - What should I do?
How do I place an order?
I tried to use a discount code and it didn't work.
How do I apply my discount code?
Can I make changes to my order after placing it?
How do I cancel my order?
I made a mistake with my address.
Will I receive a confirmation email when I place the order?
How can I customize engraving products?
If my bracelet broke, can I restring it?
How do I take care of my jewelry?
How can I clean the bracelet or something?
How do I return my order?
The item I received doesn't look like the picture on the website.
My item is broken.
My tracking shows my package is being returned to sender - What should I do?
I received the item but I don't like it
How to use red string?
Can I wear multiple bracelets in one hand?
Should I wear my left hand or my right hand?